Technological Trends Human
Resources Area & Software like HRMS
No one is surprised
in these times that people and talent are two of the critical elements that
determine the competitive advantage that every organization needs. The
modernization, culture, efficiency, development and contribution to society of
any company will be determined by the human engine.
However,
and according to the IDC study Technological Evolution of Human
Resources in Latin American and Spanish Companies (October 2016) ,
the degree of investment in solutions and tools in the HR area represents
approximately 1.5%
of the total budget of you. A visibly insufficient
figure.
In Spain,
almost 70%
of companies have a global Human Resources Management System (HRMS),
integrated or not with other business systems. Even
so, the day-to-day of the people management areas requires additional knowledge
and an advanced technological level that, increasingly, is demanded of
technicians in this matter. The digital age cannot be ignored. And
less in this area of business.
Hence, we have identified the 10 technological trends that have become transformative of
the HR function:
1. Selection tools. Social networks, for
prospecting candidates and publishing job offers, have been consolidated as
channels for accessing potential new workers. Multi posting tools are also
increasingly used, as they allow you to publish offers and manage profiles on
multiple employment websites and social networks.
2. Interview tools. In organizations with
a high number of candidates per vacancy, video interview platforms are being
successfully exploited, where the candidate responds to a questionnaire and
recruitment technicians manage the applications in a more agile way.
3. Comprehensive Talent Management Tools. They allow the definition
and monitoring of career plans, training plans, evaluations of competencies,
periodic goals and objectives, calculation of variable remuneration with
respect to their degree of achievement, and so on. "Performance
management and recognition of people is key in organizations of our time, and
companies are reacting very quickly in this regard," explains David Martínez, head of
digital transformation at Watch & Act .
4. Training content. Our professionals require constant, updated, dynamic training, accessible from anywhere and at any time, and that helps them to be more competitive. Simple content tools “allow the elaboration of courses and training pills that are truly useful, agile and contextualized in the reality of the company. This type of practice also allows us to change the paradigm and go from giving training to facilitating learning and self-development ”, Martínez defends.
5. Internal survey launches tools. With these solutions
it is possible to measure the work environment, detect the degree of
commitment, launch understandable internal communication campaigns, and so on. These
solutions make it possible to take the pulse of the teams and find out the
degree of acceptance of initiatives launched by the organization and stimulate,
incidentally, the collection of more valuable information to proactively manage
people in a segmented manner.
6. Platforms for language learning. In a global market,
every organization must make it easier for its employees to study and improve
languages and, if possible, with individually designed syllabi. Now
there are platforms that offer content focused on a specific area or sector,
being much more useful than traditional online courses.
7. Workforce planning tools. These allow anticipating
the size of the workforce and performing simulations based on planned
structuring, contemplated promotions, key growth positions, absence management
and budget.
8. Communication and collaboration platforms. David Martínez
explains that these tools “try to promote innovation as a core process where
everyone participates and contributes their own ideas, also allowing the
decentralization of processes. Shared agendas and folders, collaborative
document construction, light internal communication channels and
videoconferencing are fundamental instruments to guarantee efficiency in HR
areas ”.
9. Employee service system. In those
organizations where the relationship with the internal client is articulated in
the same way as the commercial area would with the external client, “there are
and more and more systems are being exploited with which to communicate with
the employee, single points of attention such as the SAE or simply a helpdesk
with which to keep a detailed record of what the staff's concerns are and if
they can be resolved by the HR area ”, says the Watch & Act digitization
manager.
10. Measurement of HR management indicators. These, in conjunction
with business indicators, are one of the key challenges for a competitive
transformation from talent management. David Martínez identifies
“dashboards and business intelligence tools for analyzing results and detecting
trends as key instruments that allow making better strategic decisions and
improving effectiveness in all essential processes: recruitment and retention
of talent, development and growth, training, internal communication, etc. ”
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