HCM
vs. HRIS vs. HRMS:
A Comprehensive Comparison
When it comes to
describing HR software — HCM vs. HRIS vs. HRMS — it can
feel like a situation of “you say po-tay-to,
I say po-tah-to.” Analysts, vendors and
marketers toss the terms around everywhere you look, and it can be hard to
distinguish them. Such systems have become increasingly complex — and
increasingly useful — in recent years. Along the way, however, the industry
buzz phrases have created a guessing game. What do the terms really mean or
represent? Does each system serve a unique need in HR management? If so, how
are they different?
Even industry experts can’t agree on a
universal definition. Plus, vendors don’t always clearly mark a line in the
sand to help you distinguish if their solution is, for instance, an HRIS or
HRMS. Talk about confusing.
Hopefully,
this post helps straighten things out a bit. Choosing software is complicated
enough without having to dance through the HCM vs. HRMS vs. HRIS debate. By
understanding what these terms represent and what you’re likely to get by
investing in any of the systems they describe, you’ll have an easier time
selecting the right solution.
The
Basics
So
far, the acronyms are flying around like Quidditch players before a match.
Let’s take a moment to define them:
- HRIS: Human Resource Information
System
- HRMS: Human Resource
Management System
- HCM: Human Capital Management
No
matter which one you’re talking about, they all describe software that
incorporates cloud computing, databases and other elements to
create an overarching solution for handling workforce management needs.
If
you’ve followed the evolution of human resources software at all, you’ll
quickly notice these systems include elements that were once marketed as
standalone solutions. Now, however, they’re bundled together to produce a
streamlined human resources software offering.
Are HCM, HRIS and HRMS Interchangeable
Terms?
It
depends. Not super helpful, I know: but let me explain.
At
a basic level HCM, HRMS and HRIS all describe the same thing. So, why are there
separate terms? It’s most likely due to the rapid development of these
technologies, which prompted the sudden creation of various terms all at once. That
said, there are sometimes subtle differences between the three types. Think of
them like three different restaurants. Each one serves food, and while there’s
overlap, their menus aren’t identical.
On top of that, vendors often use the terms
interchangeably. That’s why it’s wise never to assume that a system that’s
marketed using a particular term automatically includes certain features or
offers specific capabilities. In the past, the differences were more
pronounced, so it was likelier that you could depend on the terms to mean what
they said. Products were narrower in focus, and intended to serve only specific
needs for companies. That naturally created a greater divide between the
systems, since they focused on different areas.
As the industry has progressed, however, the
gap has shrunk. Rather than opting for several solutions from different vendors
to meet HR needs, companies have shifted toward the single solution model.
Today’s
companies want an integrated suite of features from one
provider. Why? It’s much easier to get unified, 360-degree visibility and
streamline management. As companies become more complex and produce more data
that requires tracking, it’s more of a hassle to deal with data silos and
disparate systems.
Vendors
have accommodated the market demands by extending the capabilities of their
products to incorporate more functions. The downside is that you can never be
quite sure what a term refers to anymore. And what something means today may
not be the same a year from now. Where does that leave your company? You’ll
need to dig deeper to ensure you’re getting what you need.
Top
Goals of HR Technology Solutions
Regardless
of the term, HRMS, HRIS and HCM all share the same basic aim: allow business
owners to manage employees. A few of the most common goals of these systems
include:
·
Automating
work progress reviews
·
Monitoring
hours worked by employees
·
Tracking
pay histories, including overtime and bonuses
·
Maintaining
contact information for applicants, potential hires and current employees
·
Administering
and tracking benefits
·
Providing
progress reports for career and employee goals
·
Identifying
workforce needs
Comparing
Key Capabilities of HRIS vs. HRMS vs. HCM
Now
that we have some background out of the way, it’s time to get specific. To
ensure that you’re as informed as possible about the available HR technology
solutions, let’s take a closer look at each of these terms and what they
usually include.
As
you read the lists, keep in mind that we’re staying super general. There’s not
enough agreement across the industry to confidently pinpoint the differences
between each product down to the last detail.
To
illustrate, it’s helpful to apply the pirate’s code from the “Pirates of the
Caribbean” movies. Think of each of these descriptions as guidelines rather
than hard-and-fast rules. With that, here we go!
HRIS Core Features
First,
let’s consider HRIS, the most “basic” option according to the general
consensus. Although many HRIS solutions include these attributes, the terms
have become so muddled that you still need to read the fine print before
pulling the trigger.
At
its core, HRIS manages people, procedures and policies. It typically includes
the following capabilities:
- Recruiting: Post job descriptions; manage
interviews, store resumes and more with the help of applicant tracking systems (ATS).
- Absence Management: Manage unplanned absences due
to situations such as sickness, injury, unauthorized leave and maternity
leave.
- Workflows: These solutions help ratchet up
productivity.
- Training and Development: Provide a way for employees to
continue developing skills.
- Benefits Administration: Employees can enroll in health
insurance, manage a 401K and track their information.
- Self-Service Portal: Gives each company member, from
employees to managers, the ability to manage and change their information.
- Compensation Management: Handle forms of compensation
like salary, paid time off (PTO), overtime pay, a bonus program,
company-funded activities and more.
- Personnel Tracking: Maintain a record of employee
details such as contact info, position and personal info.
HCM Core Features
Next
on our list is HCM, which refers to the overarching management of your
employees. This is where the water becomes murky. Not everyone agrees on the
difference between HCM and HRMS. Some consider HCM the most extensive solution,
while others reserve that distinction for HRMS (we’ll get to that in a minute).
One
thing you can count on is that HCM is more comprehensive than HRIS. This type
of system includes all the features offered by HRIS and adds talent management
capabilities to the mix. These include compensation planning, learning and
development, succession planning and career planning.
Some
of the most common functions offered by an HCM system include:
- All HRIS capabilities and
features
- Employee
Performance: Track performance, productivity and more.
- Onboarding: Helps new hires get up to
speed quickly by streamlining the process.
- Analytics: Get an in-depth view of key
metrics.
- Position Control: Ensure that the right
employee has the right responsibilities.
- HR Services: Provide access to a company
knowledge base, policies and procedures, documentation and data.
- Global: Multi-currency and multilingual
features support international needs.
HRMS Core Features
Finally,
we have HRMS. Again, some consider this the most comprehensive and involved HR
solution. It usually includes all of the features offered in HRIS and HCM
systems. Therefore, you can expect most systems that are billed as HRMS systems
to include the following:
- The most common features and
capabilities of HRIS and HCM
- Payroll
Processing: Automatically
calculate pay, deduct taxes, send direct deposits and more.
- Time and Labor Management (TLM): Control employee schedules,
track project times and more to increase productivity and profitability.
Which
Solution Is Right for You?
You
can see that the lines between the three types of systems are blurred.
Unfortunately, that means confusion will likely continue unless the industry
reaches a definitive definition of each type of system. As nice as it would be
to say that if you need X, Y and Z, there’s a specific solution that will work,
that’s just not the case. There’s no right or wrong answer 100 percent of the
time. No matter what type of business you have, you can benefit from HCM, HRMS
and HRIS software. The lynchpin in ending up with the best platform, however,
rests in your hands — research.
You need to devote time and effort to
determine which specific product suits your needs the best. More importantly,
it’s important to understand what vendors mean when they talk about their solutions.
If your company only needs the basics and you’ve decided an HRIS is your best
choice, don’t assume the vendor will be on the same page. Their definition of
the main HRIS features may differ from yours.
To
illustrate, a quick search of the top HR vendors on our Leader board shows
that the majority of those companies describe their HR software as HCM software. You may want features more closely
associated with HRIS but don’t discount products because the acronyms don’t
line up. The vendor might package and describe the software differently, even
though it does exactly what you’re looking for.
Keep
carefully reading product descriptions to ensure you’re getting a solution that
addresses all your requirements. Asking questions and
performing due diligence up front will save you a lot of potential confusion
and frustration as you drill deeper into your search.
You
Know the Difference Between HRIS, HRMS and HCM — Now What?
To
get started, take a look at our free HR comparison report. Quickly compare all the top
vendors based on criteria like ratings, reviews and price. With so many
products and terminology differences, you’ll do yourself a favor by conducting
plenty of research before investing in and implementing a new system. Another
essential step in picking the right HR software is figuring out your
requirements. If you’re fuzzy on the exact features you need and which are most
important to help your operations run efficiently, you’ll have a much harder
time knowing what to look for.
Our free HR requirements template is designed to
simplify and speed up the process so you can spend more time looking at
solutions and less time debating about your software criteria.
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